Frequently Asked Questions > Who Can Communicate


QUESTION — WHO CAN COMMUNICATE

Who can communicate a diagnosis and team treatment plan, and the status of the plan? 

RESPONSE

Initial communication of a diagnosis is a controlled act that only certain team members are authorized to perform. (See the Scopes of Practice information in this e-Tool.)

When several care providers are involved, they should all know who is authorized to communicate the initial diagnosis and who will be communicating this information to the patient/client. 

Team members need to know when and by whom the diagnosis has been communicated to the patient/client to enable the team to discuss the plan of care. 

Discussing a diagnosis and team plan of care requires a range of competencies. 

Each team member is responsible for communicating information about their own assessments, every aspect of the care they are providing and status updates. When it comes to the interdependent and overlapping authorities and roles within team care, it is often essential to plan who is going to communicate with the patient/client to ensure professional accountabilities are addressed and the patient/client is “in the know”.

Where teams are not formal, or in regular contact, and nothing is documented, each care provider should ask the patient/client what he or she has been told by other health care providers and consider whether follow up consultation or confirmation is required. 

Documenting that communication has occurred is crucial. 

 
LINKS
COLLEGE LINKS
Acupuncturists
Audiologists
Chiropodists
Chiropractors

Standard of Practice S-008: Communicating a Diagnosis

Dental Hygienists
Dental Technologists
Dentists
Denturists
Dietitians

The Jurisprudence Handbook for Dietitians in Ontario 

College od Dietitians Standards of Practice 

Homeopaths
Kinesiologists
Massage Therapists
Medical Laboratory Technologists

CMLTO Delegation Guidelines for MLTs

 

Medical Radiation Technologists
Midwives
Naturopaths
Nurses

Nurse Practitioner

RHPA: Scope of Practice, Controlled Acts Model

Occupational Therapists

COTO: Position Statement: on the Interpretation of the Controlled Act of Diagnosis

Opticians
Optometrists
Pharmacists

Model Standards of Practice for Canadian Pharmacists

Medical Directives and the Delegation of Controlled Acts

Pharmacy Technicians

Model Standards of Practice for Canadian Pharmacy Technicians 

Physicians and Surgeons

CPSO Policy Statement #5-05: Medical Records

Physiotherapists

Standards for Professional Practice - Performance of Authorized Activities

Guide to the Standard for Professional Practice - Performance of Authorized Activities

Podiatrists
Psychologists
Psychotherapists
Respiratory Therapists

CRTO Standards of Practice: Accountability and  Therapeutic and Professional Relationships 

CRTO Professional Practice Guideline: Interpretation of Authorized Acts 

CRTO Positions Statement:   Scope of Practice and Maintenance of Competency 

Speech-Language Pathologists
Traditional Chinese Medicine and Acupuncturists